Do you charge for an initial visit?

No.  As a courtesy to you and your family dentist, we will always discuss the feasibility of Invisalign or braces without charging a fee for the initial consultation.

At what age do you start seeing patients?

As a rule of thumb, we like to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear.  This is usually between the ages of 6 and 8.  The American Association of Orthodontics recommends that all children be seen for the first time by age 7.

Why do you evaluate patients so young?

The purpose of early evaluation is to inform and observe, more than to start treatment.  At this early age, the eventual needs may be identified and discussed.  A small percentage of this young group may need some form of intervention to control adverse growth patterns.  Habits are evaluated, medical issues are discussed and a free observation schedule is arranged until the patient is ready to begin treatment.

How long will the first visit take?

The first visit can last anywhere between 30 minutes and 1 hour depending on how ready the patient is for treatment.  We take photographs and do a visual exam and Dr. McCoy sits down with you to explain your situation and discuss some treatment options.  Dr. McCoy may suggest that you schedule for one or more X-rays along with complete diagnostics including a 3D scan of the teeth using our iTero scanner and more photographs to document the current position of your teeth.  Then, Dr. McCoy can create a customized treatment plan for you!

Do you take patients transferring from out of town?

Yes we do.  We handle a patient transferring into our office from another city just like a new patient.  We gather complete diagnostic records to show their current status and propose treatment to complete the work that has been started.

Do you have any adult patients?

Absolutely.  Dr. McCoy is the leading expert on adult orthodontic care in the Chicagoland area.  Dr. McCoy has lectured internationally and locally to other orthodontists on how to correctly treat complex adult cases.  New, more cosmetic appliances are making adult treatment much more comfortable and convenient.  Learn more here.

What is the difference between an orthodontist or a dentist straightening my teeth?

A dentist dabbles in straightening teeth and will, most often, struggle with competently completing your case.  That’s why it’s cheaper.

It’s not the same, not nearly as good.  Especially with Invisalign.  Dentists struggle so often doing Invisalign that the Invisalign company is starting a marketing campaign in 2016 to steer people away from dentists so that their product doesn’t suffer further damage in patient’s minds from being poorly utilized.

Their campaign states that, “everyone is an Invisalign candidate, in the right hands.”  Put simply, the Invisalign company is saying, “go to an orthodontist, go to Dr. McCoy!”

A dentist takes a one-day training course on Invisalign or braces and then starts working on their patients with that little bit of training.  And most that one day training is just an explanation of which computer buttons to click to submit their cases online, not on how to actually straighten teeth!

The dabbling dentist will sound convincing to you that they are good at orthodontics, at Invisalign.  Don’t believe it.  You are not getting the same product.  The Invisalign company only allows dentists to use Invisalign’s canned software and their lab technicians to set up the movement of your teeth: clicky-clicky and hope it works.  Good luck with that.

Invisalign’s canned software isn’t good.  Their lab technicians are not doctors.  They have never moved a patient’s teeth.  But, your dentist relies heavily on their “expertise.”

Most of the time, Invisalign’s canned software and lab technicians are actually moving your teeth in the wrong direction.  It’s a computer.  And what the heck is an algorithm?  Their lab technicians and your dentist certainly are not trained to know what it takes to move teeth with their one-day training course.

Only skilled orthodontists like Dr. McCoy are allowed by the Invisalign company to access, analyze and correct the movements that Invisalign’s canned software and lab technicians are guessing at for each tooth.

That’s the difference: Dr. McCoy is able to analyze and then correct these computer- and lab technician-guessed bad movements, an ability that Invisalign blocks your dentist from even seeing!  Years of experience knowing what it takes to move teeth correctly and efficiently is essential to the success of your Invisalign treatment.

Dr. McCoy continued his training after dental school for 2 more years of full-time training in orthodontics at the number 3 orthodontic school in the world.  Dr. McCoy then limited his practice, since 1990, to straightening teeth.  That’s all Dr. McCoy does: straighten teeth.

Dr. McCoy has over 25 years of straightening teeth, not just a paltry 8 hours like an Invisalign dentist dabbling at keeping a patient’s pocketbook in their office.

And when Invisalign’s canned software movements aren’t working in your mouth, what can your dentist do, run you through the same software that didn’t work the first time?  Ask the lab technician for advice, a person who has never straightened a tooth in their life?

Don’t trust a computer and foreign lab technicians and machined pieces of plastic, trust the brain of an expert orthodontist like Dr. McCoy.

Invisalign and braces simply work better in Dr. McCoy’s hands than in those of your dabbling dentist.

Just like your dentist can go buy his Invisalign material online, you can go buy the materials for your new roof at Home Depot.  But, do those materials work better in your hands after taking a weekend course or in the hands of a professional?

To straighten your teeth, go to a professional and get The Real McCoy.

Can I make all my appointments in the afternoon after school and late in the day?

In order to have early and late appointments available for the majority of your appointments, some procedures need to be accomplished during the hours of 10 and 3.  We will do our best to work with your schedules and accommodate your family needs.

Do you see patients for emergencies?

Yes, our contact information for an emergency is posted on the website.  Feel free to visit our emergency care page for more information.

Can we make payments?

Yes.  Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with the length of your treatment plan.  Learn more here.

How do you handle insurance?

After verification of coverage, we will agree to bill and collect from an insurance carrier.  However, we ask patients to understand that if coverage ceases or changes, the patient is still responsible for the agreed upon fee.

Do you take American Express, Master Card and/or Visa?

Yes, we accept all major credit cards.

Do you have direct debit?

Yes, we have arrangements for direct debit, charge card posting, as well as payments over the internet.

Do you charge interest?

No we do not.

Do you give family discounts?

We have special programs and fees for multiple patients from the same family.

I need to be pre-medicated for the dentist.  Do I need to take my medicine for the orthodontist?


Do retainers need to be worn after braces?

Yes, retainers are worn full-time for about 6 months followed by nighttime wear indefinitely.

Why do teeth get crooked after wearing braces or aligners?

Teeth move throughout life whether you have worn braces or not.  It is part of the natural aging process.  This is why retainer wear is recommended indefinitely to maintain your orthodontic results over  lifetime.